Personalized Pre-Travel Communications
Travel communications are interactive and highly personalized starting at booking and continuing throughout the entire journey.
Passengers can use their preferred mobile app: airline, airport or other.
Enabled by data sharing, this single app will provide passengers with access to a wide variety of reliable information from diverse sources.
Travel notifications (instant message or email) will only occur if the passenger provides consent in their chosen app. Alternatively, passengers have the option to pull information from the mobile app as/when required.
At time of booking, passengers can personalize their notifications by selecting from a wide range of airport/airline subscription options (e.g. flight status, gate changes, maps of airports throughout the journey etc.).
To receive push notifications for offers of goods and services throughout their journey, passengers must provide consent for 3rd parties to access their information.
Travel communications also can be pushed to various ancillary service providers such as baggage delivery providers or transport companies (e.g. notification that the passenger is ready to depart for the airport and the bags are ready for pick up).