A Bag ID is used as the token to identify the bag operationally. This may be represented in different forms to the passenger and for the operational processes. A visual element of this Bag ID or an RFID component may be incorporated within bags at time of manufacture and/or detailed bag metrics are obtained by 3D image capture to uniquely identify the bag. Tag issuing at the airport is an exceptions process, as the majority of bags are known to the airline and airport prior to travel.
Selection of baggage services and orders for other goods and services can be made throughout the journey. These are captured as one order along with the flight booking. All orders are tracked, fulfilled and linked to the passenger’s digital identity and Bag ID.